Measure your real helpdesk performance

MEASURE CONTINUOUSLY
  • Smiley Box fully integrated to ticketing system
  • Fast and simple installation
  • High response rate
HOW TO MEASURE
ANALYSE IN REAL-TIME
  • Reports per tasks types
  • Identification of training needs
  • Reports per team & department
HOW TO ANALYSE
DELIVER IMPACT
  • Helpdesk care
  • Proper ticket closure once issues are really solved
  • Customization of service to employee needs
HOW TO DELIVER
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